Shipping and questions

Shipping

We post Australia-wide from the Gold Coast, Queensland.

A single 30g pouch ships for $9.95 Australia-wide. Orders over $69 ship free, which covers the 60g and 90g sizes.

Delivery time depends on where you are. If you need it by a certain date, email us before you order.

Wholesale postage is worked out by delivery address.

Returns

If your matcha arrives damaged or isn't what you ordered, email hello@matchadaddy.com.au with a photo and your order details. We'll make it right.

Your rights under Australian Consumer Law always apply.

Contact

hello@matchadaddy.com.au
@matchadaddy.au on Instagram

Questions

How many drinks are in a pouch?

At 3–4g per drink, a 30g pouch makes 7–10 drinks, 60g makes 15–20 and 90g makes 22–30.

What does ceremonial grade mean?

It's the top grade of matcha, made from the youngest shade-grown leaves. It's smoother, sweeter and less bitter than cooking grade, so it's best whisked with water or milk.

How should I store it?

Keep the pouch sealed and in a cool, dark place.

Where does it come from?

Our matcha is imported from Uji, Kyoto, Japan. It's 100% Japanese matcha powder.

Do you sell wholesale?

Yes. We sell wholesale to cafés, and retail packs to shops and studios. Request wholesale prices.